UX/UI
UX/UI Planning & Design for a Tech Support Portal
Client
Key Digital
Year
2017
Service
UX/UI Design
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Creating a unified tech support portal demanded a complete overhaul and leverage user focus.
Key Digital's fragmented tech, customer, and RMA support systems hampered efficiency and user experience.
To create a unified portal, we conducted user research, identified data integration challenges, and collaborated to develop a streamlined, single portal.
This cohesive platform united departments and enhanced user experience.
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